Rewarding Careers for People Who Share Our Values

Job Description

We're currently looking for exceptional full-time Sales team members to drive revenue growth, foster strong client relationships, and expand our market presence through top-down and bottom-up selling. This person has exceptional leadership skills, a proven track record in sales management, and a strategic mindset to optimize performance. We value our customers and look for individuals who love to take care of people, solve problems and have fun too.

Responsibilities:

• Develop and implement effective sales strategies, account plans, and expand solution offerings to meet and exceed sales goals, in alignment with company objectives
• Foster and maintain strong relationships with key clients, identify new stakeholders, understand client needs, and ensure exceptional service delivery
• Track and analyze sales metrics, regularly review performance, and take action to ensure targets are met
• Work closely with other departments to align sales goals with overall company objectives
• Prepare and present regular reports on sales performance, forecasts, and market trends to senior management

To be successful in this role one must demonstrate:

• Deep understanding of customer needs and the ability to build and maintain long-term client relationships
• Excellent verbal and written communication skills, adept at presenting ideas, solutions, and data effectively
• Consultative selling - ability to understand and align prospect needs and challenges to customized solutions
• Ability to influence key stakeholders at all levels of an organization
• Data-driven decision making
• Collaboration – work effectively with other within sales and cross-functionally

Qualifications:

• 5+ years of successful sales experience, with at least 2 years in a managerial role
• Bachelor’s degree in Business Administration, Sales, Marketing, or related field
• Exceptional relationship-building skills
• Track record of consistently meeting or exceeding sales targets and KPIs
• Strong knowledge of sales processes and methodologies

Job Description

We are looking for a highly motivated and experienced marketing professional with demonstrated success. As a marketing manager you will be responsible for the successful execution of marketing efforts across channels, with a strong focus on email, social, and in-person events. You will develop, implement and measure the strategy to success, while also overseeing the performance of digital marketing activities across SEO, PPC, and direct web.

Responsibilities:

• Develop and execute comprehensive marketing strategies aligned with overall business objectives.
• Conduct market research and competitor analysis to identify opportunities and optimize marketing efforts.
• Create and manage marketing calendars and timelines.
• Develop and execute email marketing campaigns to nurture leads, drive conversions, and increase customer loyalty.
• Segment email lists and personalize content to improve engagement.
• Analyze email performance metrics and make data-driven optimizations.
• Manage and grow social media channels (e.g., Facebook, Instagram, LinkedIn, TikTok, Youtube).
• Create engaging content and develop social media calendars.
• Monitor social media trends and engage with the target audience.
• Plan and execute in-person events, including trade shows and conferences.
• Manage event budgets, logistics, and on-site operations.
• Measure event success and identify areas for improvement.
• Oversee the work of external agencies responsible for SEO and PPC efforts.
• Ensure that agency deliverables align with overall marketing strategy.
• Monitor agency performance and manage relationships.
• Track and analyze key marketing metrics (e.g., website traffic, conversion rates, customer lifetime value).
• Identify trends and insights to inform future marketing strategies.
• Prepare regular marketing reports for executive leadership.
• Collaborate with developers and IT to define solutions

Skills / Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Experience in a B2B or SaaS environment.
• Certification in Google Analytics or a similar tool.
• 5+ years of experience in marketing, with a focus on digital marketing.
• Strong understanding of email marketing, social media, and in-person event planning.
• Experience managing external agencies and vendors.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in marketing automation tools and data analytics software.
• Problem solver and customer-oriented.
• Excellent project management skills.
• Strong technical ability and detail-oriented.
• Solid communication skills and a strong sense of professionalism and flexibility, especially when receiving constructive criticism.
• Clearly communicate information and ideas through written, verbal or electronic mediums to all levels of management.
• Adapts to changes in a fast-paced environment without being negatively impacted.
• Expert with google and standard microsoft applications including: sheets, forms, drive, word, excel, powerpoint, etc.

This Job Is Ideal for Someone Who Is:

• Dependable - more reliable than spontaneous
• People-oriented - enjoys interacting with people and working on group projects
• Adaptable/flexible - enjoys doing work that requires frequent shifts in direction
• Detail-oriented - would rather focus on the details of work than the bigger picture
• Achievement-oriented - enjoys taking on challenges, even if they might fail
• Autonomous/Independent - enjoys working with little direction
• Innovative - prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance - thrives in a high-pressure environment

Position Summary

We are seeking a Customer Experience Team Lead to join our team. The ideal candidate will be responsible for providing exceptional customer service and promoting sales of our products, while leading a team of customer experience agents. If you have a passion for selling, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:

• Engage with customers to understand their needs and recommend suitable products
• Utilize upselling techniques to maximize sales opportunities
• Maintain positive business and customer relationships to prolong customer lifetime value
• Monitor team performance and provide coaching, feedback, and training to improve service quality
• Handle escalations and complex customer issues effectively
• Ensure timely and effective resolution of customer inquiries via phone, email, chat, and other channels
• Identify pain points in the customer journey and recommend solutions to enhance service
• Track key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores
• Meet or exceed monthly sales goals
• Data entry of web & e-mail orders
• Continuously improve through feedback

Skills / Requirements

• Strong leadership, problem-solving, and decision-making abilities
• Excellent customer service and communication skills, both verbal and written
• Highly motivated, determined, and target driven
• Ability to meet and exceed monthly sales quota
• Familiarity with ERP Systems
• Bachelor's degree preferred but will accept relevant experience
• Experience with multi-tasking, prioritizing, and managing personal performance
• Ability to thrive in a fast-paced environment and handle multiple tasks efficiently
• Strong organizational skills with the ability to manage time effectively
• Proficiency in English; multilingual abilities are beneficial

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Role Summary:

This is a great opportunity to work for a growing manufacturer within the real estate sector located in the NW Suburbs of Chicago. The Staff Accountant position will be reporting directly to the company Controller and will ensure proper customer invoicing and assist with the creation of the monthly financial statements. The Staff Accountant is a key member of the Accounting Team supporting the receipt of payments, external reporting, and problem resolution.

Essential Duties and Functions:

• Lead the cash application and invoicing process.
• Prepare and distribute reports to relevant stakeholders.
• Analyze various business performance metrics to facilitate cost savings and operational efficiencies.
• Record transactions using journal entries.
• Reconcile the company balance sheet accounts for month & year end close.
• Monitor Accounts Receivable and collect outstanding balances.
• Support the Controller in the performance of audit functions, budgeting, and financial analysis.
• Other duties as assigned.

Competencies:

• Problem solving: the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control: the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Planning/organizing: the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skill: the individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to learn.
• Oral & written communication skills: the individual speaks clearly and persuasively in positive or negative situations.
• Adaptability: the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.

Required:

• B.S - Bachelor’s degree in Accounting from an accredited University.
• CPA Preferred.
• Proficient with MS Excel formulas.
• Ability to work with remote team members.
• Some manufacturing facility background & knowledge.
• Professional communication skills.